To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding the Return & Refund Policy by calling the Venue.
Bad Food
We cook our food fresh to order with only the finest and freshest, ingredients. We take great care and pride in all of the dishes we make. Please let us know immediately if you receive unsatisfactory food. We will prepare for you new dishes and make sure they're the best. If you do not wish to receive a new dish, we may refund the amount to a credit card or we will refund you with a store credit only after we have confirmed the error to the discretion of the manager on duty.
Dislike The Food
We understand that some things aren’t for everyone and welcome feedback from our customers. We offer a diverse selection and would love for you to come back and try something new. In some cases we may offer a small courtesy discount* for your next visit or we may offer for you to exchange your dish for an item of equal or lesser value in lieu of a refund.
Return / Cancel
Sorry, we cannot cancel, refund or give store credit if you change your mind or mistakenly order an item after the order is prepared. You may receive a small courtesy discount in some cases. We cannot provide any refund or store credit for non-food items or beverages. Please contact us for more information.
Complimentary Food
Sorry, we cannot provide a refund or cash value on any complimentary food.
As a private business, it is the right of the restaurant to deny or refuse service to any customer for any reason. If a customer abuses any of the Return & Refund Policy we unfortunately will not be able to conduct future business with the customer so that we may continue to provide excellent and quality food and service for you and our other wonderful and frequent patrons.
* If 25% or more of the food has been consumed or removed we cannot issue any discount, refund or store credit. If the food has been discarded or tampered with then we cannot verify its origin or issue and cannot issue any discount, refund or store credit.